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Contact Paysafe Customer Service

How to Reach a Person at Paysafe

Verified Contact Information

Toll-Free Number:

  • 1-888-709-8753
    USA/International
Call Now
Send Message

Customer Service:

  • 1-866-485-5213
    iGaming Merchants (USA)
  • 1-800-324-9825
    Merchants Support (USA)
  • +44 118 928 5075
    Merchants Support (International)
  • +44 800 294 1404
    Merchants Support (UK)
  • +44 207 608 8460

Technical Support:

  • +44 800 294 1404 ext 2
    UK/Europe

Customer Service:

integrations@paysafe.com
Global Integration Support
igaminghelp@paysafe.com
iGaming Merchants (USA)
uk.customerservice@paysafe.com
Merchants Support (UK/Europe)
whistleblowing@paysafe.com
Risk and Ethics Governance Team
soc@paysafe.com
Security Issues
customersupport@paysafe.com

Investors/ Franchising:

investorrelations@paysafe.com

Legal:

privacyteam@paysafe.com
Privacy Inquiries

Media:

pr@paysafe.com

Technical Support:

merchantsupport@paysafe.com
Digital Wallets (Neteller)
uk.support@paysafe.com
UK/Europe
technicalsupport@paysafe.com
USA/International

Paysafe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Paysafe Phone Number
+44 118 928 5075
Average Hold Time
00:01:23
Average Calls duration
3 minutes
Most Popular Paysafe Email Address
customersupport@paysafe.com
Paysafe Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact Paysafe Customer Service?

Paysafe phone number is 888-709-8753. This is a toll-free line for general customer support, comments, inquiries and complaints.
If you need to connect with the Business customer support, call 800-327-0093 (US) or +44-118 -928-5075 (UK).
As an alternative, you can get in touch with the Paysafe customer support via email, website or social media platforms such as Twitter, YouTube, Facebook, Instagram, and LinkedIn.

Paysafe has several email addresses for different kinds of requests and inquiries. The main email address for customer support inquiries is customersupport@paysafe.com. For media inquiries or corporate news questions, you can contact Paysafe at pr@paysafe.com. To reach out to the Communications team, send an email at communications@paysafe.com. If you are aEuropean merchant seeking support, contact the company uk.customerservice@paysafe.com. If you experience technical issues such as recurring billing queries, email notifications and receipts, error code queries and other, send an email to technicalsupport@paysafe.com.

The company is headquartered in London. Paysafe address is 1st floor, 2 Gresham Street, London, EC2V 7AD, United Kingdom. You can use this address to send documents or any other correspondence for the company. Besides its main office, Paysafe also has branches in Jacksonville, Sofia, Dublin and Lima. If you seek to mail any of these offices, you can find detailed contact information for each location on the “Locations” page.

To contact the company via the Paysafe website, click the “Help & Support” button at the bottom of the page and select “Contact”.
If you prefer live communication and would like to start a live chat with a virtual assistant, click the message-shaped button in the right down corner of the page.
Additionally, you can also fill out an online form to submit your request via the website.

PissedConsumer Club

Contact Information

Paysafe Website:

Paysafe Help Center:

Corporate Office Address:

Paysafe Financial Services Limited
1st Floor, 2 Gresham St.
London, London EC2V 7AD
United Kingdom

How Customers Rate Paysafe Support?

1.0 / 5
Poor

Based on 944 calls to Paysafe customer support through PissedConsumer.com and 1 survey response.

Total Calls
944
Avg Call Duration
02:00
Issues Resolved
10%

Why Customers Call Paysafe?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Account 25%
  • Payments and Charges 12%
  • Product/ Service 10%
  • Cards 10%
  • Refund 4%
  • Request for Information 3%
  • Return/ Replace 2%
  • Shipping and Delivery 1%
  • Activation/ Cancellation <1%
  • Staff <1%
  • Website/ Application <1%

Customer Inquiries & Issues

32%
  • "Money"
  • "Voucher issues"
  • "Deblocare cont"

Account

25%
  • "I forgot my digits 4 number pin"
  • "My paysafe account was blocked"
  • "Account restricted"

Payments and Charges

12%
  • "A payment I never received"
  • "Dispute a payment"
  • "Billing questions"

Product/ Service

10%
  • "Validating being stuck?"
  • "Missing withdrawal"
  • "Internet payment"

Cards

10%
  • "Gift cards blocked and i lost 50€"
  • "Cannot read pay safe card number."
  • "Paysafe card online"

Refund

4%
  • "Refund"
  • "I need my money back"
  • "Because my money isn't being refunded and nobody cares."

Request for Information

3%
  • "Verification"
  • "Waiting for email confirming documents have been processed to upgrade account"
  • "Someone from your company keeps emailing me wanting some kind of confirmation email for money I haven't sent or received because I DO NOT have any accounts in ***."

Return/ Replace

2%
  • "Trying to return a recent call"
  • "I need to changes my paysafe"
  • "My phone number number has been changed and email has been hacked"

Shipping and Delivery

1%
  • "Bought a $100 paysafe voucher did not receive the email"
  • "To ask why my money has not arrived"
  • "I did not get my 16 digit code"

Activation/ Cancellation

<1%
  • "Cancel my service"
  • "Cancel my deposit"
  • "Activate account"

Staff

<1%
  • "Merchant service."
  • "Customer service"
  • "I got scammed and I want to talk to the customer service for my refund"

Website/ Application

<1%
  • "My paysafe master is saying I don't have money but in the app I have it"
  • "My money can't deosited"
  • "My money wasnt deosited"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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