Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Junior Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
Updated by user Aug 07, 2020

Paysafe Still Has Not Refunded Me The Monies They Took Out Of MY Bank Account Without Any Notice! I want My Money Back!

Original review posted by user Jul 08, 2020

On June 22 2020 I discovered that Flagship Merchant services and their partner in crime Play Safe had taken a total so far to my findings $2,188.80 directly from my bank account for the last 19 months without explaining why this money was taken and without billing me so I could discover that they were pulling this money from my bank account. When I discovered this when I contacted them for an unrelated reason a employee felt bad for me and told me that they have been taking this money from me because I was not PCI compliant.

Not in all of these 19 months was I informed of this. The only way I could track the money they took from me was to join an online website that I was also NEVER made aware of called Iassessportal.com. When I signed up for this website only then could I see that my money was taken. However when I tried to print these pages out to track the money trail I discovered that this website section makes it impossible to print any of the needed data (Evidence) for my record of what I feel is a theft!

When I called both Flagship and Playsafe they offered me three months of my money back but I refused and told them that because of their fraud I want all of my taken $2,188.80 back They laughed at me and ended the conversation. I then found and called the PCI department to end this theft. They asked me 5 simple verbal questions about how I operate my business with my customers data that took about two minutes and they said you are now PCI compliant and then E-Mailed me a small note as a certificate of validation that says I am now PCI compliant for the next year!. This is a total scam and a tool to do exactly what they did to me which was to rip me off for over 2 thousand dollars!

There must be tens of thousands of others that are also being ripped off by this PCI scam because of Flagship Merchant Services and Playsafeโ€™s negligence to tell their customer what and why they are taking their customers hard earned money without informing them about what is going on and not telling their customers about where to find the money trail at Iaccessportal.com. I want my money back and these people should be put in prison for their actions of taking their customers money in this manor!

REPLY

User's recommendation: Stay Away From This Company.

Monetary Loss: $2188.

Preferred solution: Full refund.

Location: 8755 Interstate 10 E, San Antonio, TX 78109

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Paysafe Reviews

  1. 14 reviews
  2. 5 reviews
  3. 4 reviews
  4. 1 review
  5. 0 reviews
Paysafe reviews