Paysafe
Paysafe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating from 22 reviews with 17% would recommend; overall sentiment is negative and many customers report inaccessible funds and blocked accounts.
Key Takeaways for Future Customers
- Check Paysafe reviews and expect slow responses for account verification and refunds.
- Keep receipts and screenshots to support refund or billing disputes.
Negative Feedback / Risk Areas
- Frequent Paysafe customer complaints about blocked accounts and lost or inaccessible balances.
- Repeated issues with vouchers, PINs, delayed refunds, and poor customer service response times.
Positive Feedback
When the service works some users find it convenient; a few note functionality for prepaid cards and vouchers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating from 22 reviews with 17% would recommend; overall sentiment is negative and many customers report inaccessible funds and blocked accounts.
Key Takeaways for Future Customers
- Check Paysafe reviews and expect slow responses for account verification and refunds.
- Keep receipts and screenshots to support refund or billing disputes.
Negative Feedback / Risk Areas
- Frequent Paysafe customer complaints about blocked accounts and lost or inaccessible balances.
- Repeated issues with vouchers, PINs, delayed refunds, and poor customer service response times.
Positive Feedback
When the service works some users find it convenient; a few note functionality for prepaid cards and vouchers.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Umarm8975@***.com
- - Unblock my Paysafe account; I am working legally and everything is cleared; please check why it is blocked and I have a statement.
Hello sir, please open my Paysafe account. I am working and I am legally using it.
I have everything cleared. Please check my account and tell me soon.
I request why my account has been blocked. I also have statements.
Preferred solution: I want to open it again my account please I need it I am working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Zagreb, Zagreb
Urgent Request to Block PaysafeCard Code and Report Fraud
- - Manoj Limbu says he was misled and shared a PaysafeCard code.
- - Total 375 euro; 225 euro lost; requests immediate block and guidance on refunds.
My name is manoj limbu. I want to report a fraud incident.
On14/03/2026 at around 2:45 pm , I was misled by another person and I shared my PaysafeCard code.
I am writing to report that I may have been a victim of fraud. I shared my PaysafeCard code after being misled, and I am now worried that the balance may be used without my permission.
The total amount involved is 375 euro and I lost 225 euros through Steam card / prepaid code transactions. I believe this may be a scam/honey trap case. I am requesting you to block the code immediately and protect any remaining balance.
can provide purchase receipts, screenshots of chats, payment proof, and any other details required for verification.
Please also guide me on the next steps for investigation and whether any refund or reimbursement process is available.
I kindly request you to block the code immediately and help protect any remaining balance. I am ready to provide the 16-digit code, purchase receipt, and any other details you may need for verification.
Please also let me know:
whether the code has already been used,
whether any remaining balance can still be protected,
and what steps I should follow for reimbursement or further investigation..
This matter is urgent, so I would appreciate your quick response.
Thank you for your help.
Sincerely,
Manoj limbu
Croatia Zagreb
15/03/2026
WhatsApp (+977982****130)
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Novy Jicin, Nový Jičín District
Can’t top up
Not happy
Hi, I am abroad and I approached a voucher for 500 kour. I need it not letting me go through.
Can't add it to my account on pay safe. If you could help me, please.
- Pay for my game or other account i have to paid
Preferred solution: I would like to be that money added on my account
User's recommendation: Dont like using live chat
Utrecht, Utrecht
Because my money isn't being refunded and nobody cares.
Because my money isn't being refunded, and nobody cares. 10 days I'm waiting! I don't know what I must do now.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Budapest, Budapest
Account block
- - Account locked after 35,000 HUF top-up, above 30,000 HUF limit.
- - ID and address documents submitted via app and site; no reply after 3 days.
Hello,
I am writing to formally complain about the handling of my Paysafecard account verification.
My account was blocked because my top-up limit was 30,000 HUF and I accidentally exceeded this limit by topping up 35,000 HUF.
I submitted my identity card and address card for verification both via the mobile app and on the website, and I have received no response for 3 days.
My account is still locked, and I have not been informed about the status of my verification.
Furthermore, 35,000 HUF is currently inaccessible in my account, which I am unable to use or withdraw.
This delay is unacceptable, especially considering that all required documents were submitted correctly.
Please urgently review my verification status and either unlock my account or inform me immediately if any additional documents are required.
I expect a prompt resolution of this issue.
Best regards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Blackpool, Blackpool
Forgot my 4 diget pin number
Forgot my 4-digit PIN number, won't let me do anything. I need to retrieve my 4-digit number or get a new one from. Yikes, thanks.
- Do no
- Safe to pay if i get to use it
Preferred solution: New pin number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Athens, Attica
Reopen account
I just change my number and they close my account I send my passport already to verify my account and reopen my account
User's recommendation: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lost my Paysafe card codes
I bought two Paysafe cards last night at Pressbyrån, Vällingby 1500+1500. I lost the codes, but I have the receipt.
- Buy online
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My account and card is blocked
Company fixed the issue and I have been provided with settlement agreement.
My account is blockedI wan to unblock my account
I made a transfer, and the account was blocked. The money was for family use. Please, this is my main account; without this account, I cannot pay my rent and order bills.
Preferred solution: My account is blocked
Can not use my pin and there €50 on it
I can't load the Pays card code I bought from Germany using Penny Mark. Please open this 16-digit code or provide me with another code.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vienna, Vienna
No help
No help no good
Why dont help is your bussines ä!
Paysafeacc is blocked pls help me i want send on biance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCode pin
I paid for a Paysafecard online but I didn't receive the PIN code and I don't see anything in my Paysafecard account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeschwerde über die Sperrung meines Kontos.
- - PaySafe account locked for about a month.
- - No response or solution has been provided.
- - Demands the money in the account be refunded.
Ich habe etwa einen Monat mit meinem PaySafe-Konto gesperrt und bisher habe ich keine Art von Antwort oder Lösung für dieses Problem erhalten, ich verlange die Rückgabe des Geldes, das auf dem Konto ist. Ich denke, das ist ein Mangel an Respekt sie sind unverantwortlich, wenn sie nicht gehen, um mein Konto zu entsperren die logischste Sache ist, dass sie mein Geld zurückgeben, das ist ein Raub.
User's recommendation: Wie kann ich so viel Geld einzahlen, wie ich möchte? Weil sie mein Konto sofort und ohne Grund sperren.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cant sign up to my account HELP PLEASE
- - User needs to change email and phone on their Paysafe account.
- - Balance is about €20.
- - Current email on file is jajaa.jajaa@***.com; earlier emails unknown.
Hello, my name is Jana Hegyiova.
I have a paysafecard account and a VISA card; I have about 20 euros there.
I forgot my email address, and I don't know which mobile number I have there. It could be: +421915****94 (this is my actual mobile number).
My first email address was: jajkahegyiova00@***.com; later I changed it, and I don't remember which of my email addresses it was.
I don't remember my passwords for my email addresses.
Please, I need to change my email address and phone number in my paysafe account as soon as it's possible.
My email address and mobile number now: jajaa.jajaa@***.com.
Phone number: +421915****94.
I sent too my
ID card number: RA526462.
Personal No.: 985210/4955.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Linkoping, Ostergotlands Lan
Refund
- - Ticket is non-refundable; two £100 tickets were bought; a PIN request indicated a scam; seeking cancellation and a refund.
Notify customer ticket is non refundable.
I did buy the tickets for to purchase something else. Luckily I realised it was a scam when I was asked for pin number.
Now I'm stuck with two 100 pound tickets. I don't know what to do with them. The pin numbers on the tickets will prove they have not been used.
I'm hoping they can be cancelled and that I can have refund. I paid one cash one on my santander card.
User's recommendation: I assume most customers know what they are and how they ate used
Sofia, Sofia-Capital
Problem with app
Hi i try canege may pasword but locket i have 40 euro in may acoun end i won't back place help me i speeck with pipol in pay cefe but not help me
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you can use this mate you type the pin in at checkout on the site your purchasing from choose paysafe as the option for payment then it will ask for the pin but you may need to sign up on their website nothing with details only your email address maybe a little more information nothing what can be used elsewhere. I just went through similar situation ok